There are several ways to have us access your streaming computer.

Below are the easiest ways to get started:

1.   We send you a request – Access using Built in Microsoft Remote Access
Search PC for Quick Assist – Follow the Steps….

2.   We send a Request using Zoho Assist.  
Provide an email address to us.    https://www.zoho.com/assist/

3.   You send us a Remote Access Request.
Download Zoho Assist and send us a request to access your streaming computer.

—
#2 Zoho Assist Method – Preferred
Step 1 – Someone needs to be at the computer the first time.  
Step 2 – We will Email a link and you will follow the steps to download and allow access.
Step 3 – Let us know if you want our tech support to access your streaming computer 24/7.   If that’s the case we will install – unattended access to your system.
Zoho Assist
https://www.zoho.com/assist/