Go to the support system website.  Use the support link above. 

All you do is submit a ticket (work order) a ticket will be assigned and it will allow you to follow up on the status of all requests.   

Some example requests:  Site Survey Checklists are popular support ticket topics for help. 

When you are going to perform a live broadcast at an event, it helps for us to know the location, what kind of internet are you using, what is the uplink bandwidth, how is the venue built to support wireless cameras.  

You can get help by email for your gig or live event.  See the full checklist.

Various Protocols Supported : TCP/IP, Multicast, UDP, HTTP, SMTP, FTP, DHCP, DNS, RTP, RTSP, SNMP, MMS, VPS, RDP, VC1, VC2,

File Types we serve: MP3, MP4, WEBM, MOV, WMV, ASF, SMIL.

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